We're writing the full documentation site as we go. Until it's live, the FAQ covers the common stuff and the chat assistant in the bottom-right covers the unusual stuff — billing, plan changes, server diagnostics, technical questions. The shortcuts below get you to the right place fast.
Most operator questions resolve in one of these four places. Pick the one that fits — we'll fold the answer back into the docs once it lands.
Common questions on provisioning, billing, hardware, modpacks, and account management. The fastest answer for the common path.
Open the FAQ →In the bottom-right on every page. Answers billing, plan, server-status, and platform questions on the spot, and explains how to use every dashboard control. When the question needs action (refund, manual override, hardware investigation), it drafts a ticket to a real engineer.
Billing questions, account changes, migrations, or anything that needs the paper trail. We get back to you as quickly as we can.
Send a note →Each game's detail page lists every tier, every spec, what's bundled, and a full spec sheet you can compare side-by-side. Start there before opening a ticket.
Browse games →Below is the publishing roadmap. If you need any of these earlier, ask the chat assistant or send a note and we'll write the relevant section first.
Per-game setup guides, console reference, SFTP walkthroughs.
CurseForge, Modrinth, custom JARs, Bedrock cross-play setup.
Snapshot management, restore flows, exporting world data.
Role matrix and permissions reference.
Ask anything about Rebirth — pricing, plans, your account, your server.